Frequently Asked Questions

Is your jewellery pure gold/silver?

No, AJUKI specializes in premium imitation and fashion jewellery. Our pieces are carefully crafted with high-quality alloys and plating to ensure durability and a premium finish.

How should I care for my jewellery?

To keep your pieces looking their best, avoid direct contact with perfumes, lotions, and water. Store them in a dry place, preferably in the original pouch or box provided when not in use.

Do you ship internationally?

Currently, we only ship within India. We are working on expanding our delivery network so please stay tuned for updates.

Can I cancel or modify my order?

Orders can be canceled or modified within 2 hours of placement. Please contact our support team immediately if you need to make changes.

What is your return policy?

We offer a 7-day return policy for unused items in their original packaging. Please note that earrings cannot be returned for hygiene reasons unless faulty.

Still have questions?